Pick Up, Delivery & Returns

 

 

Pick Up and Delivery Policy: 

Our store offers in-store pick up and delivery options. Delivery is offered through Yard 'n Garden Land at a fee of $40.00 minimum. Delivery fees may increase depending on your address. Call us to verify. Delivery fees apply to all products except delivered bulk material (not bagged). For in-store pick up, we will hold your order in the store for 14 days. After 14 days, we will return your item to the store floor or greenhouse, as applicable. If you paid for your item by credit card, we will credit the amount of your purchase back to your credit card. If you paid for your purchase by cash or check, we will, at our option, provide you with a check or a store credit for the amount of your purchase.

 

Return Policy:

Yard ‘n Garden Land is dedicated to making your gardening experience a successful one!  That is why we offer a 14-day return policy on all items with a valid receipt. Items must be in original condition (plants must not have been taken out of their pots). Please bring your receipt to the store with the item to return and we’ll give you a complete refund.  Refunds are made in the same tender as that used for the original purchase.  (Note:  All Clearance sales & Seasonal gift merchandise sales are final.)

 

Warranties:

If a tree or shrub is given reasonable care and fails to survive within the first six months, we will either replace it with the same or similar species, or issue an in-store credit for the purchase. Tropical plants and citrus are guaranteed for 30 days and we cannot guarantee annuals, perennials, vegetables, or indoor plants. Please bring the entire plant and Yard ‘n Garden Land’s register receipt during the guarantee period. Should you ever have a question or concern about your plants, please don’t hesitate to call us at 360.573.7172,  e-mail [email protected], or visit our Information Desk in the greenhouse.  Our experts will help you find the answers you need to make your garden a success!